COVID-19 Information

Covid-19 Information




COVID-19 Information

Chatham-Kent Health Alliance infection prevention and control protocols are in place at all times and are currently heightened with screening points for all patients, visitors, staff and physicians due to the COVID-19 pandemic. Individuals are reminded to please continue to monitor their own health, practice proper hand hygiene often, wear a mask, avoid touching eyes, nose and mouth and to practice physical distancing.

Continue to check and follow us on FacebookTwitterInstagram and LinkedIn to ensure you have the most up-to-date information. 

COVID-19 Reporting

Please note, for information on COVID-19 reporting in Chatham-Kent, please visit CK Public Health at  CKHA will no longer be reporting COVID-19 data on our website. For any questions, please contact communications [at] ckha [dot] on [dot] ca

COVID-19 Vaccines

As information about the COVID-19 vaccine and local vaccine distribution roll out continues to evolve, so too will our approaches. We rely on Chatham-Kent’s well-established partnerships, the expertise and insights of researchers, health professionals, and community leaders to guide us through this journey. You can stay up to date and learn more information at CK Public Health's COVID-19 Vaccine webpage:

COVID-19 Frequently Asked Questions

Will you be visiting CKHA or attending an appointment? Please click here to view our COVID-19 FAQs.

COVID-19 Assessment Centre

As of Thursday, July 1, 2021 the COVID-19 Assessment Centre is located at 10 Grand Avenue West in Chatham (7-11 plaza). Click here to read the public service announcement.

Hours of operation are between 9 a.m to 5 p.m., seven days a week. Please note the last appointment takes place at 4:20 p.m. It is required that individuals book an appointment to be seen at the Assessment Centre. Under new provincial direction, no walk-in testing will take place at Assessment Centres. Please see more information about our online booking tool below.

We are pleased to offer an online booking tool to schedule an appointment at the COVID-19 Assessment Centre.  To access the booking tool, please visit the website on any internet-enabled device and complete the online form to schedule an appointment.  Before booking an appointment, please make sure you have a valid “green” Ontario health card.  Please provide an email address while filling out the online form to confirm your appointment date and time.  For those who do not have access to technology, an appointment can be booked by calling our dedicated Assessment Centre booking line at 519.436.2556.  If you do not have access to a mobile device, phone and/or computer or have a disability that prevents you from using one of these platforms to book an appointment please come to the COVID-19 Assessment Centre for support.

You can check your COVID-19 testing results online at

Reminders for those attending the COVID-19 Assessment Centre:

  • Please book an appointment online at
  • For those who do not have access to technology, an appointment can be booked by calling the booking line at 519.436.2556.
  • Please bring your health card with you when attending your appointment.
  • Please bring a list of medications and any other information regarding allergies and past medical issues.
  • Please arrive 10 minutes early for your appointment.
  • If you no longer require your scheduled appointment, please cancel as soon as possible.
  • When booking an appointment for a group/family, please book individual appointments for all members of the group/family.
  • If you arrive after the Assessment Centre closes, please do NOT present to the Emergency Department.  Return home to self-isolate and come back to the assessment centre in the morning.

Visitors & Care Partners 

Chatham-Kent Health Alliance (CKHA) will welcome care partners and visitors of patients in a phased approach that is balanced with the need to ensure physical distancing and reduced numbers of people within the hospital. The health and safety of staff, patients and the community will continue to be the priority. The presence of visitors and care partners at CKHA will be informed by the evolution of the COVID-19 pandemic in the community. A change in the community may also mean a change in care partner or visitor presence to maintain the safety of staff, patients and the community.

Visitor restrictions remain in place.  At this time, only essential care partners are permitted at CKHA.

To view a guidance document for Visitors and Care Partners, click here. Please speak to your care team to discuss exceptions to the Care Partners plan.

Visitors & Care Partners:

CKHA is now in Phase 3 “green” of our Essential Visitor and Care Partner Access policy. In this phase, most inpatients are permitted one consistent essential care partner.

  • All inpatients may designate one essential care partner to visit during the department-specific visiting hours.
  • Because all inpatients are now being tested at admission, unless the patient is at end of life, no visitors will be considered until the COVID-19 results have been received.
  • End of life patients are permitted a total of four consistent care partners. Two of these care partners may be present in the hospital at any given time. Visiting hours are not restricted.
  • End of life patients who are COVID-19 positive can have one consistent visitor (effective Feb 19, 2021).
  • For labouring women, two consistent care partners, one present at any time, through the duration including post-partum.
  • Emergency Department patients (vulnerable) can have up to two present at any time
  • All other emergency department patients can have one care partner present once a bed is assigned (i.e. not in waiting room).
  • Paediatric patients may have two consistent care partners daily.
  • Significant development or intellectual disability patients can have one essential care partner plus one Case Worker, if appropriate. 
  • Outpatients requiring assistance due to frail/elderly, cognitive impairment, non-verbal or severely disabled may be permitted a care partner to accompany the patient for their outpatient visit.

Safety Precautions for Visitors

  • All visitors must be actively screened prior to entering CKHA to visit or as a support to a patient. In the event a visitor fails screening, they will not be permitted to visit;
  • All visitors must wear a mask at all times, including in the patient’s room, and/or additional PPE as required;
  • All visitors will be restricted to visitation in the patient’s room with no access to any common area;
  • There will be no visitors permitted to a confirmed COVID-19 positive patient (other than end of life – please see exception listed above);
  • There will be no visitors permitted to a patient pending a COVID-19 test result (unless end of life);
  • Visitor appeals can be directed to the primary nurse and/or the Patient Relations office.

Media Releases

CKHA COVID-19 Assessment Centre to Relocate to 10 Grand Avenue West as of July 1, 2021

CKHA Expands Visitor Restrictions and Opens Outdoor Visiting Area for Patients and Families

Chatham-Kent Health Alliance Medicine Unit Outbreak Declared Over

Outbreak Declared on Medicine Unit at Chatham-Kent Health Alliance

Chatham-Kent Health Alliance Postpones Non-Emergent and Non-Urgent Surgeries and Procedures in Response to Updated Provincial Directives

Chatham-Kent Health Alliance Accepts Patient Transfers from Hotspot Regions to Help Ease Critical Care Pressure on Wider System

Chatham-Kent Health Alliance Responds to New Provincial Directive

Chatham-Kent Health Alliance Dialysis Unit Outbreak Declared Over

Chatham-Kent Health Alliance Laboratory Outbreak Declared Over

COVID-19 Outbreak Declared on Dialysis Unit and Laboratory Services at Chatham-Kent Health Alliance

Chatham-Kent Health Alliance Medicine Unit Outbreak Declared Over

Chatham-Kent Health Alliance Enhances Virtual Connections for Patients and their Loved Ones

Outbreak Declared on Medicine Unit at Chatham-Kent Health Alliance

First Chatham-Kent Individuals Roll Up Sleeves for COVID-19 Vaccine

CKHA COVID-19 Assessment Centre to Relocate to St. Clair College HealthPlex, Chatham Campus on October 5, 2020

Residents Reminded to Seek Emergency and Urgent Care When Needed

CKHA COVID-19 Assessment Centre Accepting Patient Self-Referrals

CKHA COVID-19 Assessment Centre Now Offering Online Appointment Booking

For a full list of media releases, visit


Ministry of Health:
World Health Organization:
Public Health COVID-19 Updates:

*To request more information, residents are asked to call CK Public Health’s COVID-19 intake line at 519.355.1071 x 1900 or email at covid19 [at] chatham-kent [dot] ca

Recognition of One Year Anniversary of the COVID-19 Pandemic

It’s been an unprecedented year as we responded to the global COVID-19 pandemic and the rapidly changing situation that accompanied it. Our accomplishments during this difficult time speak to the extraordinary dedication of our staff, physicians and volunteers in the delivery of safe, high quality care. From pandemic preparedness to progressing in our own organizational goals, we have much to be proud of at CKHA. This infographic highlights these accomplishments from March 2020 to present day. To view the infographic in full size, click here.

Community Artwork

During the COVID-19 pandemic, we’ve received an outpouring of support from our community whether that be through artwork, encouraging messages, hand-sewn masks or donated meals for our staff and physicians.  It is this strong showing of support, encouragement and community love during these unprecedented times that have kept us striving to provide compassionate, safe and high quality care to our patients and their families.

In particular, during these past months, many beautiful pieces of art work with hopeful and inspiring messages were sent our way.  We chose to display this art at what was our dedicated staff entrance at the outset of the pandemic at our Chatham Site’s North entrance and at the Emergency Department entrance at our Wallaceburg Site.  Every day, our staff and physicians were greeted by this art work and their accompanying messages as they entered the hospital to begin their shifts.

One piece of art work in particular will commemorate this time in our lives for years to come.  We have permanently displayed a piece given to us by local artist and photographer, Melissa Doyle.  This piece of art was originally created as part of another community project that was intended to show appreciation for all essential workers at the hospital.  With consideration to the public health restrictions and safety measures, the project took a turn, and a thank you video was made instead of these community members physically showing up to our hospital sites to show support.

“As a part of the big THANK YOU I took the job of creating the heart art.  It made sense to me that I would bring my art to the hospital for people to experience and appreciate up close and often,” said Melissa. “This was very quickly put together by clipping out phrases and words that were in magazines that I had already in my home that happened to be fairly vintage, and yet, every single bit of the message was there and completely perfect for this piece.  This proves that courage, chaos, fear, and LOVE are timeless.  You would have to stop and really collect the information on this art to fully appreciate the entire message, which is also life in a nutshell.”

Melissa’s piece has been installed at our Chatham Site; it can be found on the wall near our North entrance.  You can also see the piece in opening of the community thank you video which was organized by Elisha Banks with the help of many friends and community members.  To view the video, click here.  

“I’m honoured that this is being seen and will be remembered for what it represented during a very chaotic and scary time for everyone, and hopefully it keeps us in gratitude to not become complacent for whatever the future brings,” said Melissa.

Knowing that every piece of art work will forever hold a special place in our hearts at CKHA, we’ve set up a digital album that is available to the public. The album can be accessed here.

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Chatham Campus

Chatham Site

80 Grand Avenue West
P.O. Box 2030
Chatham, ON N7M 5L9

Sydenham Campus

Wallaceburg Site

325 Margaret Ave
Wallaceburg, ON N8A 2A7